Tips on caring for your products
Designing for the outdoors is tough. Products are exposed to sunlight, rain, freeze/thaw cycles, bird droppings, tree sap, dirt, leaves and the occasional spilled food or drink. With this in mind, we've spent countless hours researching what makes the highest quality outdoor furniture in the world and used the latest advancements in materials technology to provide you with a superior product. However, no product is foolproof. Here are general tips for cleaning and maintenance to prolong the life of your investment.
Our patented OuterShell® provides light-duty protection from the elements and doubles as an easy way to transport the cushions when storing (like an oversized briefcase). Upon first use, remove the protective Velcro strip on the underside of the seat cushion. Make sure you save the protective velcro strips so they can be re-applied to protect the fabric if you need to clean the fabric in your washing machine. The OuterShell zips to the back of the seat cushion and can be easily attached and removed for cleaning.
The OuterShell® was designed to protect against morning dew, dirt, and light to medium rain. If you're facing several days of rain, it is best to bring the cushions indoors. To make things even easier, the OuterShell has a grab and go handle to easily transport your cushions to a protected location. For transport, simply cover your cushions with the OuterShell, tuck the end under the bottom of your cushion and stick it to the velcro underneath. After a rainstorm, uncover your cushions and turn them up on their side to provide enough air circulation to dry properly.
Routine care and maintenance are important to the life of all fabrics. Clean fabrics at the beginning of the season, at the end of the season, and after parties. Clean stains immediately. We recommend that you first spray off the stain with a garden hose which oftentimes will completely remove a fresh stain. Watch our Co-Founder and Chief Design Officer, Terry, cleaning mustard, ketchup, and BBQ sauce off his cream cushion covers here - https://www.youtube.com/watch?v=jZTgtsk1HSY&t=15s
If spraying off the stain with your hose doesn't completely remove the stain, our suggested next step is to add 2 ounces of mild soap such as Woolite or Dawn dishwashing liquid to 1 gallon of lukewarm water. Clean the fabrics with a soft bristle brush. Rinse thoroughly with cold water and air dry.
Combine no more than 1 cup of bleach with 1 gallon of water and add to a spray bottle. Spray lightly on the fabric, while making sure to not fully soak the fabric. Prolonged exposure to harsh chemicals can damage the water repellent coating (DWR) and weaken the fibers of the fabric. Rinse immediately. Do not leave bleach solution on the fabric for more than 2 minutes. Cleaning with harsh cleaners such as bleach will require retreatment with 303 High Tech Fabric Guard to restore water repellency.
The OuterShell® contains an aluminum rod for strength and can not be cleaned in a washing machine. Please remove the OuterShell® from your cushion fabric before washing. The cushion covers are machine washable on gentle cycle, in cold water, with mild detergent. DO NOT PLACE IN DRYER. Allow your cushion covers to hang dry. It is recommended to replace the velcro strips that originally shipped with your cushions before machine washing to avoid fabric pilling.
Start by removing leaves and other debris trapped between wicker strands with a vacuum cleaner or soft bristle brush. Wipe off any loose accumulated dirt with a cloth. Hose off the frame with a spray hose on a medium setting to loosen dirt and dust.
The same cleaning formula used on your fabrics can also be used to clean the all-weather wicker. (2 ounces of mild soap, such as Woolite or Dawn dishwashing liquid, to 1 gallon of lukewarm water)
Clean the wicker with a soft bristle brush. Rinse thoroughly with a spray hose and let the frame and wicker air dry before storing it or putting it back in use. If possible, let it dry in filtered sunlight or partial shade rather than intense sun.
Warning: Bleach and abrasive cleaners can permanently damage the all-weather wicker leading to chronic dirt accumulation.
Teak contains natural oils that protect it from rot, and that's an important reason why craftspeople use it to make boat decks and outdoor furniture. Cleaning teak patio furniture is relatively simple, and most routines only require a mild detergent and water mix along with a bristled brush to keep your items looking great.
For deeper cleaning or to restore the color back to the original golden tone, You can use teak cleaner such as Star Brite’s Teak Cleaner and Losso’s Teak cleaner. Follow the directions provided by the manufacturer for best practices.
To finish, you can apply teak oil to your furniture which helps keep the grain from cracking and give the material a nice sheen.
Although indoor/outdoor rugs are totally synthetic and mold can’t grow on its fibers, mold can grow on the soil and moisture trapped inside of the rug. To keep your all-weather rug looking its best, try to occasionally vacuum it to keep dirt from settling deep beneath the fibers.
To clean a fresh spill, remove any excess debris or liquid that’s on top of the rug, and then blot the area repeatedly with a soft, dry cloth. Do not rub the spot.
If necessary, use a mild detergent, water, and a soft brush to remove any residue that is left. Then, blot until it’s almost dry. Use a hose to thoroughly rinse it, and allow it dry outdoors.
A moist environment creates ideal conditions for mold and mildew growth. If possible, keep cushions or pillows under an umbrella, awning, or pergola. If possible, it’s a good idea to store your furniture at the end of the season. If you’re unable to store your furniture, make sure you buy covers that are designed to stand up to the rigors of the elements, which is especially vital if you live in a geographic location that receives harsh winters. The Outer All-Weather Cover was developed & tailored exclusively for the Outer Sofa to offer complete protection from the elements.