We've gone to great lengths to make our cushions as water resistant as possible, but nothing is foolproof. It's always best to bring them inside when it rains. The cushions will survive occasionally getting wet, but be sure to let them thoroughly dry afterwards. For more information, please view our complete Care & Maintenance Instructions.
If something spills on your Outer cushion, the best thing to do initially is to hose off the stain. For normal care, mix 2 ounces of a mild soap such as Woolite with a gallon of lukewarm water. Use a soft bristle brush to clean the fabric. Rinse thoroughly and air dry. For tougher stains, a mild bleach solution can be used. For more information, please view our complete Care & Maintenance Instructions.
The OuterShell® covers are designed for daily protection of your cushions to keep them clean, dry, and ready to use. We recommend an All-Weather Cover if you live in climates that experience frequent rain, snow, wind, and other inclement weather conditions to further protect and extend the life of your entire Outer Sofa. The All-Weather Cover was created to eliminate the need to store your sofa in the off-season.
Our Teak Collection is proudly Forest Stewardship Council® certified, the leading international authority on sustainable forest management.
The FSC® certification guarantees that our teak wood is harvested from sustainably managed forests and that the harvested tree is either replaced or allowed to regenerate. A FSC® designation is considered the "gold standard" for wood harvested from forests that are responsibly managed, socially beneficial, environmentally conscious, and economically viable.
Our teak wood is sourced from responsibly managed teak fields in Central Java. For each tree we harvest, the farm plants three more in its place. A single teak tree can absorb 10kg of carbon every year, helping offset climate change.
The Outer teak frame is covered by an industry-leading 10-year limited warranty, while the cushions have a 5-year limited warranty. Check out the full details on our Warranty page.
Over time your teak furniture will fade from the original golden color to a distinct silver gray finish. The color change is purely cosmetic and doesn’t affect the strength or durability of your furniture. To restore the color back to the original golden tone, you can use teak cleaner such as Star Brite’s Teak Cleaner and Losso’s Teak Cleaner. Follow the directions provided by the manufacturer for best practices.
Because of its natural oils and characteristic durability, you don’t need to stain or seal teak. Over time your teak furniture will fade from the original golden color to a distinct silver gray finish. If you’d like to maintain the original color you can opt to use a commercially available teak sealant. Follow the directions provided by the manufacturer for best practices.
Teak contains natural oils that protect it from rot, and that's an important reason why craftspeople use it to make boat decks and outdoor furniture. If possible, it’s a good idea to store your furniture at the end of the season. If you’re unable to store your furniture, make sure you buy covers that are designed to stand up to the rigors of the elements, which is especially vital if you live somewhere with harsh winters.
Teak All-Weather Covers are currently in design and do not yet have an estimated arrival date.
Cleaning teak patio furniture is relatively simple, and most routines only require a mild detergent and water mix along with a bristled brush to keep your items looking great. Over time your teak furniture will fade from the original golden color to a distinct silver gray finish. For deeper cleaning or to restore the color back to the original golden tone, you can use teak cleaner such as Star Brite’s Teak Cleaner and Losso’s Teak Cleaner. Follow the directions provided by the manufacturer for best practices. For more information, please view our complete Care & Maintenance Instructions.
Each piece within the Teak Seating Collection comes with an anti-slide velcro strip (or two in the case of the armless loveseat) that helps to prevent the cushions from sliding around when in use. This velcro strip is affixed to the slats of the frame and meets the factory-installed velcro strip on the bottom of the cushions.
Yes. The Teak Modular Seating Collection includes a complimentary set of stainless steel connector clips that customers can optionally install to secure their individual pieces together.
A moist environment creates ideal conditions for mold and mildew growth. It’s a good idea to store your furniture at the end of the season. If you’re unable to store your furniture, it’s recommended you buy covers that are designed to stand up to the rigors of the elements, which is especially vital if you live somewhere with harsh winters.
Teak seating products come fully assembled. You will simply need to unpack the items, arrange the pieces, affix the anti-slide Velcro strips, and apply the optional connector clips. For coffee tables, you will be required to attach the legs using the supplied hardware and tooling.
A simple solution of mild soap and water will do the trick. For more information, please view our complete Care & Maintenance Instructions.
The Outer wicker frame and the cast stainless steel legs are covered by an industry-leading 10-year warranty, while the cushions and All-Weather Wicker material have a 5-year limited warranty. Check out the full details on our Warranty page.
Our wicker is handcrafted by skilled artisans, not machine-manufactured. Each steel frame is hand-welded to guarantee that it’s durable and the bead welding is aesthetically clean. A master weaver assembles each chair with our synthetic wicker, a process which can take up to 11 hours and use 1/2 mile of wicker. Our proprietary all-weather wicker is made of a 5mm round core combination of high-and low-density polyethylene.
Yes. The 1188 Eco-Friendly Outdoor Rug is safe to place on top of any surface without fear of damage.
No. The 1188 Eco-Friendly Outdoor Rug is completely free of any harmful chemicals or coatings.
To keep your all-weather rug looking its best, try to occasionally vacuum it to keep dirt from settling deep beneath the fibers. For more information, please view our complete Care & Maintenance Instructions.
Although indoor/outdoor rugs are totally synthetic and mold can’t grow on its fibers, mold can grow on the soil and moisture trapped inside of the rug. If the rug is wet from multiple days of dew, rain, or pool parties, simply hang it over a fence or drape it over a clothing line to dry it out. This will help prolong your rug’s life, and your deck’s too. If possible, it’s a good idea to store your furniture at the end of the season.
In many cases, you'll be able to purchase a combination of All-Weather Cover styles to fit your unique arrangement. You can shop our collection of covers here: Shop Covers. Need help finding the combination of covers that works for your arrangement? An Outer Product Specialist is standing by to help: Connect with a Product Specialist.
All-Weather Covers for sectional sofas will be available soon. Please connect with an Outer Product Specialist to be one of the first to receive yours: Connect with a Product Specialist.
No. The Outer All-Weather Cover was specifically designed to fit the Outer Sofa and will not work with outdoor seating solutions from other brands.
Yes, our cover is waterproof.
It’s simple. Just attach the legs using our custom screws. We’ll even provide you with a ratcheting tool to get the job done quickly.
Yes. Arrange them in any configuration you like, and rearrange them periodically to give your space a fresh look. We provide optional blue (All-Weather Wicker) and steel (Teak) clips with each chair that attach under the frame to hold the chairs in place and add more stability to a specific configuration.
Yes, shipping is FREE and we’re offering contactless delivery on all orders to ensure your safety.
Currently, we ship to all 48 contiguous United States.
Shipping estimates are typically found on each product page. Alternatively you can always contact us using our live chat feature, phone, or email at orders@liveouter.com.
Large shipments such as sofas, tables, and large rugs (9x12) are shipped by freight with delivery curbside. An adult will need to be home in order to sign and receive freight deliveries. Smaller shipments such as covers, and smaller rugs (5x8, 8x10) are shipped by ground, do not require a signature and can be delivered to your doorstep.
You will receive a tracking link once your order ships with an ETA to your local shipping terminal. Once your local shipping terminal receives your order and they are ready to complete your delivery, they will call you to schedule a delivery appointment at your convenience.
Large shipments such as sofas, tables, and large rugs (9x12) are shipped by freight with delivery curbside. An adult will need to be home in order to sign and receive freight deliveries. Each chair and table will be shipped in its own box. For example, if you ordered a 4-piece sofa and table it will come in 5 boxes.
Smaller shipments such as covers and smaller rugs (5x8, 8x10) are shipped by ground, do not require a signature, and can be delivered to your doorstep.
All freight orders are delivered curbside as our standard practice. Curbside delivery means your order will be delivered on a lift gate truck and will be placed on a pallet by the driver at the end of your driveway by our freight delivery partner. We can typically accommodate special delivery needs when necessary. Special delivery circumstances may include: narrow roadways that larger freight vehicles cannot access; a long, steep driveway; apartment/condo deliveries.
If you know that you have had issues with freight deliveries in the past for any reason, please let us know via email at orders@liveouter.com.
Our White Glove delivery has been temporarily suspended during COVID and your freight shipment will be delivered curbside.
Just email us at orders@liveouter.com.
Check out the full details on our Shipping & Returns page.
Outer's products comes with a limited warranty so you can enjoy the outdoors, worry-free. Check out the full details on our Warranty page.
No. Outer's eGift Cards are digital cards and will be emailed to your designated recipient.
Outer eGift Cards can be used to purchase any product available on Outer's website. However, an eGift Card cannot be used to purchase another eGift Card.
The balance of your eGift Card applied to your order will be subtracted from the total price. You can then use your preferred payment method to cover the remaining balance.
Please email support@liveouter.com.
Outer (“eGift Cards”) may only be redeemed toward the purchase of eligible Outer merchandise either online or by phone. Your eGift Card cannot be applied to previous purchases. eGift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. For balance inquiries, please contact support@liveouter.com.
The risk of loss and title for eGift Cards pass to the purchaser upon our electronic transmission of the eGift Card to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. We are not responsible if any eGift Card is lost, stolen, or destroyed or your eGift Card is used without your permission. A lost or stolen eGift Card cannot be replaced without the presentation of an original receipt, and will only be replaced in the amount of the value shown in our records at the time of the request.
We reserve the right to void eGift Cards, close customer accounts, and bill alternative forms of payment if we suspect that an eGift Card is obtained or used fraudulently, unlawfully, or otherwise in violation of these terms and conditions. We reserve the right to change these terms and conditions at any time.
We think cradle to cradle for our product and its packaging, and consider the impact our furniture has on the planet at every step of the way.
During design, we carefully select materials that are durable. During manufacture, we look to repurpose existing materials and packaging so they can serve an unexpected purpose, add value, and bring joy to our customers. And, though everything we make is built to last, we ensure that our products are easy to recycle with your local waste management company at the end of their long lifespan.
Here’s a look at the specific sustainable features in our materials:
Wicker
People are behind every piece of furniture we make, not just machines. We appreciate craftsmanship; it takes years to achieve this level of excellence. We pay all our employees fair wages, offer health insurance, and create a safe and supportive working environment. Every chair purchased contributes to someone’s livelihood. Our synthetic All-Weather Wicker is made of a combination of high- and low-density polyethylene which is fully recyclable.
Teak
Our teak is sourced from responsibly managed teak fields in Central Java. For each tree we harvest, the farm plants three more in its place. A single teak tree can absorb 10kg of carbon every year, helping offset climate change.
Our Teak Collection is proudly Forest Stewardship Council® certified, the leading international authority on sustainable forest management. The FSC® certification guarantees that our teak wood is harvested from sustainably managed forests and that the harvested tree is either replaced or allowed to regenerate. A FSC® designation is considered the "gold standard" for wood harvested from forests that are responsibly managed, socially beneficial, environmentally conscious, and economically viable.
Fabric
Our fabric is woven from solution dyed yarn that makes it highly resistant to UV light. Using this process means the fabric won’t fade and the issue of extra dye running off into the water supply is eliminated. It is finished with the same nano coating used in performance camping gear, making our fabric stain-resistant, water-resistant, and easily cleanable. It’s also fabric is also 100% recyclable at the end of its [long] lifespan.
We were originally planning on using Sunbrella but we decided to develop our own fabric, because Sunbrella is made with solution dyed acrylic. Acrylic falls into recycle code 7, which typically goes into a landfill. Our fabric is made with a recyclable material (polypropylene) and has the same performance characteristics so it’s the best material that you can use.
Rugs
We used recycled PET (polyethylene terephthalate) fibers to make our sustainable outdoor rugs, which is a win on multiple levels. PET is used to make plastic bottles and containers for a number of consumer products. We turned to this material because it gives plastics a second life, but also because it’s naturally stain-resistant, and, like our sofa, retains color and won’t fade in sunlight or after a harsh cleaning.
The short answer is yes. The slightly longer answer is that it depends on the waste management company in your area. We selected our palette using the International recycle codes and the materials that are the most common and easiest to recycle. We’ve learned over time that it takes all parts of the supply chain working in harmony to get a product that is easy to recycle actually recycled. While we do use the most common recycled materials, it comes down to the rules and regulations of each municipality.
We hope that our philosophy of using easy to recycle materials acts as a catalyst with small and large companies, manufacturers, lobbyists and non profits to enable change so that we can work towards a better future for our children and a gentler future for our planet.
1% for the Planet
1% for the Planet is an international organization whose members contribute at least one percent of their annual sales to environmental causes. We’re proud to support their mission to build, support and activate an alliance of businesses financially committed to creating a healthier planet. Through our partnership with 1% for the Planet, we’ve chosen to support the following initiatives:
5Gyres
The 5 Gyres Institute, for a planet free of plastic pollution, is a non-profit organization dedicated to researching the issue of plastics in the world's oceans, and engaging communities in systemic change. Our decision to partner with 5 Gyres was intentional, both from an ideological perspective and a practical one: we’re both based in California, and we specifically wanted to support a local organization.
One Tree Planted
One Tree Planted is on a mission to reforest our planet. With their program, one dollar plants one tree. With a promise to donate 1% of our revenue from the Teak Collection to their cause, we are thrilled in anticipation of the reforestation impact we, as a growing company, can make. We specifically chose to team up with One Tree Planted to aid in their reforestation efforts in Indonesia, where our teak is harvested.
We take great steps to ensure our manufacturing process is sustainable: for each teak tree we harvest, our partner forest plants three more saplings in its place. A single teak tree can absorb 10kg of carbon every year, helping maintain Earth's carbon balance in the face of massive climate change.
The FSC® designation is considered the "gold standard" for wood harvested from forests that are responsibly managed, socially beneficial, environmentally conscious, and economically viable.
Within 14 days of delivery, we offer free return shipping and 100% money back or 100% merchandise credit. If you exceed your 14 days and need to return your items, we offer a return policy for up to 365 days after delivery that will incur a 20% return fee and shipping costs for areas outside of Greater Los Angeles. Please note, we are only able to process refunds to the original source of payment.