Most of our collections are currently in stock and shipping normally, including our Wicker Sofas, Dining Tables and Chairs, Concrete Fire Pits, Chaise Lounges and Coffee Tables.

Afterbusy summer season, a few bestsellers now have longer delivery windows:
Teak sofa (armchairs and corners): Now open for pre-order, with shipping expected in about 6 to 7 weeks. Armless chairs are in stock. 
Teak + Aluminum Outdoor Expandable Dining Tables: Ships in about 7 to 9 weeks.
Concrete Outdoor Side Tables (Round): Ships in about 9 to 10 weeks.

We know outdoor furniture is a thoughtful investment, and we want you to feel good about your choice. Our 365-day return policy still applies during holiday sale events, giving you time to make sure your pieces are the right fit for your home.

But if something is not the right fit, eligible items can be returned within 365 days of delivery. Please note that eligible returns are subject to a 20% return fee, plus the cost of return shipping. For step-by-step instructions and the full list of eligible collections, please visit our Shipping & Returns page.

Yes, absolutely. Our OuterWeek event (20% off sitewide) can be seamlessly stacked with our welcome offer (WELCOME400 for $400 off your first purchase of $3,000+). This exclusive compounding offer is reserved solely for our first-time buyers.

To celebrate Outerweek, we are pleased to offer Free White Glove Delivery on all orders. Because Outer furniture is large, heavy, and built to last, it requires specialized care. This fully-managed service ensures your pieces are handled safely by trained professionals from our warehouse to your home—seamlessly, and at no additional cost to you during our event.

Our White Glove delivery is designed to make receiving your furniture easier from start to finish.

The service includes delivery to your room or patio of choice, unboxing, assembly based on your preferred layout, and removal of all packaging materials once everything is set up.

Because White Glove delivery involves several logistics partners, we’re always working to improve the process and make scheduling, communication, and handoffs smoother. If you have any questions before or after delivery, our Customer Service team is always happy to help.

Once your order ships, most deliveries are in transit for about 2 to 3 weeks.

West Coast deliveries typically take around 1 to 2 weeks, while East Coast deliveries usually take around 2 to 3 weeks.

Because Outer furniture ships through White Glove delivery, the process takes a little longer than standard parcel shipping. Larger pieces require freight handling, careful coordination, and a scheduled delivery appointment to help make sure everything arrives safely and is brought to the right place in your home or outdoor space.

Absolutely. We offer an industry-leading warranty of up to 10 years, engineered to withstand the elements. Clients who have enjoyed our collections for over 5 years report that our premium aluminum and all-weather wicker look as pristine as the day they arrived. Our Teak collection features 100% FSC® Certified Grade A Teak, a natural, ultra-durable hardwood that will gracefully develop a beautiful silvery-gray patina over time, highlighting its organic luxury.

Yes. Our sofa cushion covers are removable and machine washable, making everyday care simple. 

Replacement covers are also available for individual purchase, so you can refresh your furniture over time, replace worn covers, or change the look of your outdoor space with a new color.

Certainly. You are welcome to contact our dedicated Concierge Team at any time to purchase individual replacement covers and effortlessly refresh your outdoor aesthetic.

Indeed. Our seating solutions are Infinitely Modular. You can rearrange individual pieces to create anything from a roomy sectional to a more open conversation layout or a smaller loveseat setup. If you need more seating later, you can also add compatible modular pieces to expand your configuration over time.

Yes, we invite you to experience our craftsmanship in person. We have a curated network of 1,000+ Neighborhood Showrooms across the country, available for private viewings by appointment.

The Neighborhood Showroom Program redefines the shopping experience by allowing you to see Outer furniture beautifully styled in real, authentic homes. You can connect with local hosts virtually for a digital walkthrough or schedule an exclusive, in-person visit to experience the quality firsthand.

Our proprietary OuterShell® covers are engineered for the daily protection of your cushions, ensuring they remain immaculate, dry, and instantly ready for use. For regions that experience more rigorous climates such as frequent rain, heavy snow, or high winds, e highly recommend upgrading to our All-Weather Cover. This provides an uncompromising layer of defense, extending the lifespan of your entire investment and elegantly eliminating the need for off-season storage.

The best outdoor furniture depends on how you want to use the space most. If your time outdoors is centered around family meals and hosting, dining tables, dining sets, and fire pits can help create a stronger place to gather. If you use your outdoor space more for lounging and relaxing, modular sofas, sectionals, and chaise lounges are a great fit. Smaller urban patios and balconies often benefit from more compact, flexible pieces, while homes in sunnier or more exposed climates may call for materials like teak, aluminum, or All-Weather wicker that are built for long term outdoor use. The right setup is usually the one that fits both your space and the rhythm of everyday life around it.

That depends on the look, feel, and level of maintenance you want. Teak is a strong choice if you like natural warmth and a wood that ages beautifully over time. Aluminum is lightweight, weather-resistant, rust-resistant, and easy to maintain. Wicker is a great fit if you want a warmer, more textured look, with all-weather woven construction designed for long term outdoor use. Across Outer’s collections, teak, aluminum, and wicker each bring a different take on comfort and durability outdoors.

For smaller outdoor spaces, it helps to choose pieces that feel flexible, compact, and comfortable enough for everyday use. Modular outdoor furniture can work especially well because it is easier to fit around tighter layouts, awkward corners, and changing seating needs. Outer’s Flex Collection is a good example, with a compact footprint designed for patios, balconies, and smaller outdoor spaces, while still offering the comfort of a real lounge setup. Smaller spaces also tend to work well with armchairs, ottomans, side tables, and compact dining pieces instead of one oversized arrangement.

Modular outdoor furniture gives you more flexibility than a standard patio set because it is built in individual pieces that can be arranged and rearranged over time. Outer’s modular sofas can be secured with connector clips to help hold a specific layout in place, while still making it easy to rework the setup as your needs change. That means one arrangement can work as an everyday L sectional, then shift into a more conversational setup for guests, or a more lounge-like layout when you want to stretch out and relax.

If you live in a climate with frequent rain, snow, wind, or longer off seasons, outdoor furniture covers are worth it. Outer’s All-Weather Covers are made specifically for Outer furniture, use water-resistant fabric, and include details like vents, sloped surfaces, and straps or buckles to help manage moisture and keep the cover secure in windy weather. They also add protection beyond OuterShell® and can reduce the need to move your sofa into storage during the off season.